Support for your

Washer Dryer

Washer Dryer

TwinDos not usable

The washer-dryer’s TwinDos system cannot be used.

A programme has been selected in which the use of UltraPhase 1 and 2 is not recommended or possible with this washer-dryer.

Use the detergent drawer for dispensing detergent.

The microswitch for cartridge detection, which is located in the TwinDos compartment at the rear, is defective.

Please book a repair appointment online.

TwinDos is switched off or was skipped during initial commissioning.

Depending on the model, you can switch on TwinDos via the settings.

Models with display control field and sensor controls 

Touch the  sensor controls simultaneously until Language  appears on the display.

You are now in the Settings menu.

Touch the  sensor controls until the TwinDos setting appears on the display.

Confirm your selection with OK.

Select Detergent and confirm your selection with OK.

Select Compartment 1 and confirm your selection with OK.

Select the desired detergent and confirm your selection with OK.

The dispensing quantity must then be set on an individual basis. Please set the dispensing quantity according to the information on the detergent packaging, using the details recommended for normally soiled laundry. Use the sensor controls to make the setting and confirm your selection with OK.

The detergent type and dispensing quantity for compartment 1 have been set.

Repeat this process for compartment 2.

To exit the settings, touch the or  sensor controls repeatedly until Back  appears on the display.

Touch the OK sensor control.

Models with touch display

Open Settings.

Select the programme sequence.

Select TwinDos.

Select Select detergent.

If No detergent is selected, the corresponding TwinDos compartment function will be deactivated.

Select the desired detergent and follow the instructions on the display.

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